We have a customer who needs a customer service portal built by us for simple ticketing. We wanted to build it in Access and host it on a server but we can't find anything reasonable. We have tried Zoho and Zendesk and found out that we would have to pay in order to keep any real features. The purpose of this is so that a small security company can log tickets and security checks, and then have a searchable database in case they wanted to look up data. Any help is appreciated.