virus issue

Hello Experts,

I have a user that indicated that he has an issue with his laptop and thinks there is a virus. Is there a scanner tool I can use on a usb stick to scan his hard drive?

I will prefer a new tool.

Thanks,
LVL 4
Habib ZakariaNetwork Solutions ArchitectAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Scott CSenior EngineerCommented:
http://www.ultimatebootcd.com/

Run ClamScan anti-virus.

Also what about the anti-virus that is already installed on the machine?
0
Tapan PattanaikSenior EngineerCommented:
Hi smartmanwin,

You can try the below antivirus software.

Free Kaspersky Antivirus & Internet Security Downloads:

http://www.kaspersky.co.in/trials#tab=tab-1

Crushes Malware. Restores Confidence:

https://www.malwarebytes.org/

Regards,
Tapan Pattanaik
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Joe Winograd, Fellow&MVEDeveloperCommented:
I recommend Malwarebytes. Specifically, look at Method B in this article:
How do I use Malwarebytes Chameleon to install Malwarebytes Anti-Malware on an infected system?

Good luck! Regards, Joe
0
Top Threats of Q1 & How to Defend Against Them

WEBINAR: Join WatchGuard CTO and our Threat Research Team on Aug. 2nd to hear the findings from our Q1 Internet Security Report! Learn more about the top threats detected in the first quarter and how you can defend your business against them!

rindiCommented:
You should always first scan the PC from within it's own OS, booted up in normal mode, and also scan it from normal mode with Malwarebytes that has already been mentioned.

Many AV tools and also malwarebytes need the virus or malware to be active in order to be able to find it, and that is only the case if you have booted your normal OS. Only use an external scanner from a USB stick or DVD if you can no longer boot into Windows normally.

If you can't boot normally then I also suggest CLAM (has already been mentioned above as part of the UBCD, but that is a very old version, a current version is included on the PCRepix LiveDVD):

http://pcrepix.sourceforge.net
0
Mona GrayCommented:
Malwarebytes is good, you can try.
0
Zino ZinoCommented:
Malwarebytes and Adwcleaner and then Run Ccleaner with CCEnhancer and clear even viewer
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
OS Security

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.