virus issue

Hello Experts,

I have a user that indicated that he has an issue with his laptop and thinks there is a virus. Is there a scanner tool I can use on a usb stick to scan his hard drive?

I will prefer a new tool.

SR ZakNetwork Solutions Asked:
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Scott CSenior EngineerCommented:

Run ClamScan anti-virus.

Also what about the anti-virus that is already installed on the machine?
Tapan PattanaikSenior EngineerCommented:
Hi smartmanwin,

You can try the below antivirus software.

Free Kaspersky Antivirus & Internet Security Downloads:

Crushes Malware. Restores Confidence:

Tapan Pattanaik

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Joe Winograd, Fellow&MVEDeveloperCommented:
I recommend Malwarebytes. Specifically, look at Method B in this article:
How do I use Malwarebytes Chameleon to install Malwarebytes Anti-Malware on an infected system?

Good luck! Regards, Joe
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While there were several headline-grabbing ransomware attacks during in 2017, another big threat started appearing at the same time that didn’t get the same coverage – illicit cryptomining.

You should always first scan the PC from within it's own OS, booted up in normal mode, and also scan it from normal mode with Malwarebytes that has already been mentioned.

Many AV tools and also malwarebytes need the virus or malware to be active in order to be able to find it, and that is only the case if you have booted your normal OS. Only use an external scanner from a USB stick or DVD if you can no longer boot into Windows normally.

If you can't boot normally then I also suggest CLAM (has already been mentioned above as part of the UBCD, but that is a very old version, a current version is included on the PCRepix LiveDVD):
Mona GrayCommented:
Malwarebytes is good, you can try.
Zino ZinoCommented:
Malwarebytes and Adwcleaner and then Run Ccleaner with CCEnhancer and clear even viewer
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