I can not send emails from another mailbox

Dear experts,

I have a mail box in my outlook and I am suppose to monitor it . I have an issue when I send email from it I get an undelivered message. I have access to exchange and I want to know what shall I do.

Also I have user who is leaving and I want to forward his email to someone else.

Any guidance will be helpful
LVL 4
Habib ZakariaNetwork Solutions ArchitectAsked:
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Scott CSenior Systems EnginerCommented:
Do you have "Send As" or "Send on behalf of" permissions for that mailbox?

How to configure mail forwarding

Note The forwarding address can be any mail-enabled object. Examples of mail-enabled objects include distribution groups, security groups, public folders, and other related items.1.Start the Active Directory Users and Computers snap-in.
2.Right-click the mail-enabled user, and then click Properties.
3.Click the Exchange General tab.
4.Click Delivery Options.
5.In the Forwarding Address section, click Forward to, and then click Modify.
6.Click the mail-enabled user or the mail-enabled contact. Then, click OK.

Note If you want e-mail to be delivered to the original mailbox as well as the forwarding address, select the Deliver messages to both forwarding address and mailbox check box.
7.To close Delivery Options and to close Properties, click OK two times.

https://support.microsoft.com/en-us/kb/281926
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Mai Ali (MVP)Senior Infrastructure ConsultantCommented:
You need to verify from the following:
1- Target address attribute.
2- Proxy address attribute is correct and have X500.
2- User is enable on AD.
3- Mailbox is enable.
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