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Nicholas YeatmanFlag for United States of America

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trouble sending email to cliet hosted by 1and1,com

We are in the process of upgrading Exchange to 2013 and still have a legacy server running.
One client who has their email hosted though 1and1.com does not receive our emails.  It sits in our queue on the legacy server and eventually times out.
Error message does not give a clue of why it is not going it follows incase it is helpful to someone else.
Hermes3 is our 2013 exchange
Hermes2 is our 2007 legacy exchange

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Diagnostic information for administrators:
Generating server: hermes2.forsythpl.org
scott@promus.us
#550 4.4.7 QUEUE.Expired; message expired ##
Original message headers:
Received: from hermes3.forsythpl.org (10.1.10.20) by hermes2.forsythpl.org
 (10.1.10.22) with Microsoft SMTP Server (TLS) id 8.3.389.2; Tue, 22 Sep 2015
 17:12:14 -0400
Received: from hermes3.forsythpl.org (10.1.10.20) by hermes3.forsythpl.org
 (10.1.10.20) with Microsoft SMTP Server (TLS) id 15.0.1044.25; Tue, 22 Sep
 2015 17:12:14 -0400
Received: from hermes3.forsythpl.org ([::1]) by hermes3.forsythpl.org ([::1])
 with mapi id 15.00.1044.021; Tue, 22 Sep 2015 17:12:14 -0400
From: Bob Willi <willi@forsythpl.org>
To: 'Scott' <scott@promus.us>
Subject: RE: Promus email Test 9/22/15 5:05
Thread-Topic: Promus email Test 9/22/15 5:05
Thread-Index: AdD1enJ4x5UDrMsGT4qDsLdq4aALswAANZbA
Date: Tue, 22 Sep 2015 21:12:14 +0000
Message-ID: <6fb730cd6e6243db92a65bca182d8b50@hermes3.forsythpl.org>
References: <000401d0f57a$739e3df0$5adab9d0$@promus.us>
In-Reply-To: <000401d0f57a$739e3df0$5adab9d0$@promus.us>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator:
x-ms-exchange-transport-fromentityheader: Hosted
x-originating-ip: [10.1.10.131]
Content-Type: multipart/related;
        boundary="_004_6fb730cd6e6243db92a65bca182d8b50hermes3forsythplorg_";
        type="multipart/alternative"
MIME-Version: 1.0
Return-Path: willi@forsythpl.org
SOLUTION
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Amit
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Do you have any Send connector created for this domain in.
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ASKER

Amit
When I send a
RCPT TO: any address it returns 550 5.7.1 Unable to relay, but I only have an problem with the customer using the 1and1.com service

When I send it an invalid address at 1and1.com
RCPT TO: anyone@1and1.com it returns "invalid address"

Amit Kumar
Why would I need to set up a send connector for a specific domain?
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are you generating this mail from any device/application.

If yes then you will have to create one receive connector in 2013 to accept e-mails from application/Device's IP address. Check previous connector if you have created in Exchange 2007 which may help you to understand... also sending mail to remote domain will need anonymous authentication on receive connector.

also please verify this e-mail address is that receiving e-mails indeed.
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1and1.com resolved this for me so it was actually their solution.  I did not see a way to close this any other way.  I awarded the points to AMIT as they led me to believe it was a setting somewhere, since it wasn't on my end, as far as I could tell, I contacted 1and1.com.