Windows 10 and domained PC's controlled by WSUS

Marc Jacobs
Marc Jacobs used Ask the Experts™
on
HI,

We have received calls from clients saying their new pc's haven't shown the windows 10 icon in the bottom right hand corner.
All these PC's are controlled by WSUS for their updates and part of a company client/server domain.

We have manually checked for updates online and applied the updates that should have produced the windows 10 icon but hasn't

Any assistance would be gratefully received.

Thanks
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Business Consultant (Owner)
Most Valuable Expert 2012
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Commented:
That is normal behaviour for domain-connected machines.

If the licensing for the domain-connected machine permits free upgrade, you can go to the Microsoft creation link below and upgrade.

http://www.microsoft.com/en-us/software-download/windows10

Some people have had to disjoin from the domain before upgrading and re-join after.
Which version of Windows are the users running?  Home and Pro get the free upgrade, but not Enterprise.

Are users local admins? They need to be to get he notification.
Thomas GrassiSystems Administrator

Commented:
computers that are on a domain will not receive an update notice.
Even if you install the patch from ms.

If you wish to upgrade a windows computer to Windows 10

1. change computer to work group

2. remove computer from AD

3. Then run the upgrade tool

After windows 10 updates then you can rejoin to AD

HTH
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Author

Commented:
All the pc's are Windows 7 pro and local admins
I'll remove it from the domain tomorrow and see the results
Thanks
Distinguished Expert 2018

Commented:
Sorry, why disjoin the domain? If someone claims he had needed to do that, then I'd like to see his explanation.
Here, not a single machine had to disjoin the domain to upgrade.

The reason this rumor is around is because the GWX ("Get Windows 10")-Application will not start on domain joined machines, but that has nothing to do with upgrading using an ISO, that simply works. So save your breath and leave them domain joined :)

Author

Commented:
HI,

We didn't need to disjoin from the domain, it worked using the link provided and the PC's are now up and running fine.
Thanks
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
@teknite  - Thanks, good luck with the upgrades, and I was happy to help.

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