Windows 10 and domained PC's controlled by WSUS


We have received calls from clients saying their new pc's haven't shown the windows 10 icon in the bottom right hand corner.
All these PC's are controlled by WSUS for their updates and part of a company client/server domain.

We have manually checked for updates online and applied the updates that should have produced the windows 10 icon but hasn't

Any assistance would be gratefully received.

Marc JacobsAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
That is normal behaviour for domain-connected machines.

If the licensing for the domain-connected machine permits free upgrade, you can go to the Microsoft creation link below and upgrade.

Some people have had to disjoin from the domain before upgrading and re-join after.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Mal OsborneAlpha GeekCommented:
Which version of Windows are the users running?  Home and Pro get the free upgrade, but not Enterprise.

Are users local admins? They need to be to get he notification.
Thomas GrassiSystems AdministratorCommented:
computers that are on a domain will not receive an update notice.
Even if you install the patch from ms.

If you wish to upgrade a windows computer to Windows 10

1. change computer to work group

2. remove computer from AD

3. Then run the upgrade tool

After windows 10 updates then you can rejoin to AD

Protecting & Securing Your Critical Data

Considering 93 percent of companies file for bankruptcy within 12 months of a disaster that blocked access to their data for 10 days or more, planning for the worst is just smart business. Learn how Acronis Backup integrates security at every stage

Marc JacobsAuthor Commented:
All the pc's are Windows 7 pro and local admins
I'll remove it from the domain tomorrow and see the results
Sorry, why disjoin the domain? If someone claims he had needed to do that, then I'd like to see his explanation.
Here, not a single machine had to disjoin the domain to upgrade.

The reason this rumor is around is because the GWX ("Get Windows 10")-Application will not start on domain joined machines, but that has nothing to do with upgrading using an ISO, that simply works. So save your breath and leave them domain joined :)
Marc JacobsAuthor Commented:

We didn't need to disjoin from the domain, it worked using the link provided and the PC's are now up and running fine.
JohnBusiness Consultant (Owner)Commented:
@teknite  - Thanks, good luck with the upgrades, and I was happy to help.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 10

From novice to tech pro — start learning today.