Backup of VM failing in Veeam v8

Hi Guys,

I have a job which is backing up a 2008 r2 vm and the error is:

30/09/2015 03:27:01 :: Processing "VM name" Error: VDDK error: 1 (Unknown error). Value: 0x0000132200000001
Failed to read from a virtual disk
Failed to upload disk.
Agent failed to process method {DataTransfer.SyncDisk}.
Exception from server: VDDK error: 1 (Unknown error). Value: 0x0000132200000001
Failed to read from a virtual disk
Unable to retrieve next block transmission command. Number of already processed blocks: [2290].
Failed to download disk.

its a DC too

All the other VMs in the job backup fine, it retried 3 times for that VM and failed every time with the same error.

I also get the warning : 30/09/2015 09:33:47 :: Failed to prepare guest for hot backup. Details: Failed to connect to guest agent. Errors:

'Cannot connect to the host's administrative share. Host: []. Account: [xxxx\yyyyyy].
Win32 error:The network path was not found.
Code: 53
The job has multiple VMs in it and some of them require different logins, so even though I have enabled application aware processing, I have set it to continue even if it cant login. As I am unable to see a way to give different login information to different VMs. It appears all Windows VMs can only use the same login per job? You can't specify different logins on a per VM basis?
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Dirk MareSystems Engineer (Acting IT Manager)Commented:
I always recommend asking Veeam directly for support. Veeam support is excellent and the ticket submitting process is quick.

Veeam Support


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piedthepiperAuthor Commented:
Well thats the plan and also logging a call with VMware as it appears it could be a currupt VMDK
piedthepiperAuthor Commented:
I did contact vmware and then i had to contact dell to resolve this issue
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