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Outlook 2013 keeps crashing for one user
I have one user running Outlook 2013 32bit on a Window 7 64bit and Outlook has crashed on him 3 times. When he goes to open Outlook it tells him there was an issue and closes before it finishes opening. If I delete his profile and recreate it he can get back in but I need to figure out why it keeps happening. In the event viewer there is the following error when this occurs. Event ID 1000 Source Application Error
Faulting application name: OUTLOOK.EXE, version: 15.0.4753.1002, time stamp: 0x55e5329b
Faulting module name: MSPST32.DLL, version: 15.0.4753.1000, time stamp: 0x55ca7aed
Exception code: 0xc0000094
Fault offset: 0x0002d27b
Faulting process id: 0x1290
Faulting application start time: 0x01d0faf0f1cb5d5b
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EX
Faulting module path: C:\Program Files (x86)\Microsoft Office\Office15\MSPST32.DL
Report Id: 3037ec00-66e4-11e5-b21b-ec
Faulting application name: OUTLOOK.EXE, version: 15.0.4753.1002, time stamp: 0x55e5329b
Faulting module name: MSPST32.DLL, version: 15.0.4753.1000, time stamp: 0x55ca7aed
Exception code: 0xc0000094
Fault offset: 0x0002d27b
Faulting process id: 0x1290
Faulting application start time: 0x01d0faf0f1cb5d5b
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EX
Faulting module path: C:\Program Files (x86)\Microsoft Office\Office15\MSPST32.DL
Report Id: 3037ec00-66e4-11e5-b21b-ec
Outlook
Last Comment
ncomper
ASKER
I tried that before I deleted the profile and I still could not get into Outlook
ASKER CERTIFIED SOLUTION
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William Peck
start > outlook /safe