troubleshooting Question

Outlook 2013 keeps crashing for one user

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PDIS asked on
Outlook
3 Comments1 Solution720 ViewsLast Modified:
I have one user running Outlook 2013 32bit on a Window 7 64bit and Outlook has crashed on him 3 times.  When he goes to open Outlook it tells him there was an issue and closes before it finishes opening.  If I delete his profile and recreate it he can get back in but I need to figure out why it keeps happening.  In the event viewer there is the following error when this occurs.  Event ID 1000  Source Application Error


Faulting application name: OUTLOOK.EXE, version: 15.0.4753.1002, time stamp: 0x55e5329b
Faulting module name: MSPST32.DLL, version: 15.0.4753.1000, time stamp: 0x55ca7aed
Exception code: 0xc0000094
Fault offset: 0x0002d27b
Faulting process id: 0x1290
Faulting application start time: 0x01d0faf0f1cb5d5b
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE
Faulting module path: C:\Program Files (x86)\Microsoft Office\Office15\MSPST32.DLL
Report Id: 3037ec00-66e4-11e5-b21b-ecb1d74f4ca4
ASKER CERTIFIED SOLUTION
ncomper

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