asked on

EE Doesn't keep us logged in the iPhone Safari browser

For some strange reason our safari is not saving my expert-exchange login info so we don't have to keep entering username/password every time we open an EE page. We noticed that when we receive a notification from from email that EE has sent a reply, we click the link and everyone the browser appears, we have to log in (note that we always click the check mark "Keep me logged in". The more curious thing is if we are already In a page and decided to open a new page of EE we always have to re-enter the login info.

Please advice on how to "keep me logged in"
(we have included a pix of the screen that always appears no matter what)

John

I stay logged in on my iPhone. Try this: Turn the iPhone all the way off (hold the power button down until you can power off). Wait 30 seconds, press the power button and start up. Wait until startup is complete.

Now test again to see if the login holds.

ASKER CERTIFIED SOLUTION

Nichelle Newton

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Member_2_6492660_1

Have you downloaded the Experts Exchange iPhone app?

That stays logged on

Go to the app Store and search for Experts Exchange

HTH

John

True - but so also does Safari stay logged in.

Member_2_6492660_1

I am using an iPhone 6 Plus with IOS 9.02

In Safari the Private button is in the lower left corner of the display

When in Private mode it will not save the information

It is in private mode if the button is highlighted

HTH

John

Look in Settings, Safari, Auto Fill and see if anything is checked.

I am on 9.01 just now and Safari does not have a Private Setting that I can see. I will look again.

jana

ASKER

We have iOS v9.0.2.

Checked safari setup screen and web screen and found no private option.

Member_2_6492660_1

Here is what it looks like

look at bottom of image

HTH
IMG_0390.PNG

John

Interesting - my iPhone is marked private and my login stays. So I am not sure Private is the issue.

jana

ASKER

Reviewing our question, for some reason I didn't see Nichelle and that is the solution. When we read "with two squares" we could identify the "private" and effectively it was private. New have just pressed and it's open again; worked!!!!

Thanx!!!!

jana

ASKER

Thanx !! (How did we overlooked your enters??? We've been having this problem for the longest wine super tedious entering password every time that we decided not use the safari, again thanx!!)