asked on

Hard Disk DataRecovery

Recently our senior management personal hard disk crashed and upon checking we found that the media has failed. We gave it for data recovery to one of leading local service provider and please find below his remarks.

We regret to inform you that the recovery from your crashed hdd is not possible.

Media Hard Disk,Laptop
Serial No. 63J2P0HN
Model No. HTS723232A7A364,Hitachi
Cause Of Damage Physical, Heavy scratches on the platter
Further Use Of Media Not possible

Is there any way data can be retrieved or we just need to close this issue.

ASKER CERTIFIED SOLUTION

Benjamin Voglar

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

Scott C

As the report says heavy scratches I'd say the chances of getting anything back are pretty much nil.

They would have tried to do their best to get the data back as that's how most of these companies get paid. Only charge if data is recovered.

This is a lesson to senior management to keep important and business related information on the server. Hopefully you are making backups where this person obviously wasn't.

Lesson learned.

vensali

ASKER

the service is provider is one of the leading data recovery people in india (Steller Technologies). We are just trying is there anybody who can do better job with better tools than the one mentioned above.

Can you suggest somebody in India other than Steller Techonologies.

noxcho

Most interesting question - who scratched the plates?
Try to contact Gillware and check if they do recovery from such drives. www.gillware.com

Scott C

Is it possible the drive heads were drug across the plates causing the scratches?

Is it possible to have dropped the HD, and the force damaged the arms and causing the damage?

Mal Osborne

If the drive has been looked at by a proper data recovery company, and they have deemed it impossible to retrieve the data, it is time to give up. Very unlikely that another company will succeed.

Said manager has probably now learned the importance of backups, keeping one copy of important data on a laptop hard drive is just plain stupidity.

nobus

for important data, i would contact other companies; this one said he recovered from scratched disk : http://www.capitaldatarecovery.com/gallery.html

another : http://www.sertdatarecovery.com/hard-drive-data-recovery