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If your network people say it's not an internal problem (which they do often say when it really IS) then you may want to contact your ISP and see if something is going on.
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If your network people say it's not an internal problem (which they do often say when it really IS) then you may want to contact your ISP and see if something is going on.

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You could separate AD/DNS/DHCP issues from internet access issues by setting up a machine temporarily with a good static IP address, offsite DNS (such as 4.2.2.2), on a workgroup (not on AD), and connect it directly to your router. &nbsp;If that can get to the internet properly then it is likely not an issue with the ISP.<br />
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Otherwise, Fred has some excellent questions and comments above.
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You could separate AD/DNS/DHCP issues from internet access issues by setting up a machine temporarily with a good static IP address, offsite DNS (such as 4.2.2.2), on a workgroup (not on AD), and connect it directly to your router.  If that can get to the internet properly then it is likely not an issue with the ISP.

Otherwise, Fred has some excellent questions and comments above.

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Hello &nbsp;team<br />
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I have multiple users here in one of my sites who can’t access external sites (vendor sites, google, etc.)<br />
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One of my resources in Networking says this is not a network issue as users can ping external websites. They just won’t show up in either Chrome or IE.<br />
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Any ideas?<br />
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Windows 2008 forest/domain functional level, WIndows 7/8 machines, a single forest single domain, no changes applied to our infrastructure<br />
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Multiple DNS, DCs, all WIndows 2008, users at other sites are ok
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Hello  team




I have multiple users here in one of my sites who can’t access external sites (vendor sites, google, etc.)




One of my resources in Networking says this is not a network issue as users can ping external websites. They just won’t show up in either Chrome or IE.




Any ideas?




Windows 2008 forest/domain functional level, WIndows 7/8 machines, a single forest single domain, no changes applied to our infrastructure




Multiple DNS, DCs, all WIndows 2008, users at other sites are ok

unable to access external sites

Windows Server 2008 and Windows Server 2008 R2, based on the Microsoft Vista codebase, is the last 32-bit server operating system released by Microsoft. It has a number of versions, including including Foundation, Standard, Enterprise, Datacenter, Web, HPC Server, Itanium and Storage; new features included server core installation and Hyper-V.

Windows Server 2008

Windows Server 2012 is the server version of Windows 8 and the successor to Windows Server 2008 R2. Windows Server 2012 is the first version of Windows Server to have no support for Itanium-based computers since Windows NT 4.0. Windows Server 2012, now in its second release (Windows Server 2012 Release 2) includes Foundation, Essentials, Standard and Datacenter, and does not support IA-32 or IA-64 processors.

Windows Server 2012

Active Directory (AD) is a Microsoft brand for identity-related capabilities. In the on-premises world, Windows Server AD provides a set of identity capabilities and services, and is hugely popular (88% of Fortune 1000 and 95% of enterprises use AD). This topic includes all things Active Directory including DNS, Group Policy, DFS, troubleshooting, ADFS, and all other topics under the Microsoft AD and identity umbrella.