A program is trying to access e-mail address informatin - Outlook 2013 & Time Matters

I am having a very frustrating issues with Outlook 2013 and Time Matters 14.0  I am thing to migrate exchange and Outlook 2013 into the mail client inside of Time Matters 2013.  I have two end users.  It works fine on user A but not B.  I keep getting the error message "A program is trying to access e-mail information stored in Outlook.  If this is unexpected then Click Deny and verify your Anti-Virus software is up to date. ( See Attached.)    Here is what I have tried to fix.

Uninstall and Reinstall AV (AV has been verified)
Uninstalled and Reinstalled the Plug in inside Time Matters
Verified that both users mirror each other.

And of course the most popular response:

The Programmatic Access security settings in the Trust Center provide the following options:

Warn me about suspicious activity when my antivirus software is inactive or out-of-date (recommended)      This is the default setting in Office Outlook 2007. Suspicious activity refers to an untrusted program attempting to access Outlook.

Always warn me about suspicious activity      This is the most secure setting and you will always be prompted to make a trust decision when a program attempts to access Outlook.

Never warn me about suspicious activity (not recommended)      This is the least secure setting.


Please help.  This attorney is about to KILL me.



Note.. the setup works.  He just has to keep selecting Allow and the select the time frame every time he sends or receives an email.
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CorinTackNetwork EngineerCommented:
Have you tried the following:

If the error persists with a working antivirus, try the below steps to change the MAPI protocol:

Click on Mail from the main menu and select Personal Inbox to open the Personal Inbox window.
Click on Options to open the Email Options window.
Click on the Accounts tab
Double click the MAPI account to open the MAPI Mail Account Information window.
Click Use the following MAPI Mail System.
Put a check in the box for Use Extended MAPI.
Click OK to close the MAPI Mail Account Information window.
Click OK to close the the Email Options window.
Close the Inbox and reopen.

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cubfan321Author Commented:
This worked!  Thanks so much for the prompt response!
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