I'm never used shadowing in terminal services and was reading about how to use it. I've remoted into my terminal server as the admin, launched Remote Desktop Services Manager, right clicked on the user I want to shadow and selected remote control. When I do that, i get a window asking me to choose the disconnect keystrokes. I click OK and nothing happens.
Am I missing something? I would expect a window to popup allowing me to see the user's terminal session.
Thanks very much