Link to home
Start Free TrialLog in
Avatar of HalCHub
HalCHubFlag for United States of America

asked on

filemaker server admin console and bonjour

THe admin console will not load and I am seeing in the event log on windows 2012 r2

Client application registered 2 identical instances of service WIN-E8JHS96D9O3\032-\032Web\032Publishing\032Tools._http._tcp.local. port 16000.

How do I fix this
Avatar of Will Loving
Will Loving
Flag of United States of America image

First, you need to say what version of FileMaker Server you are using.

Second, without knowing the specifics of what is going on, I would suggest a solution that often helps with troublesome FileMaker Server issues. Those issue are most commonly associated with a too recent version of Java being installed.

Try uninstalling all versions of Java are installed - check under the Java Control panel - restart and then install the correct version of Java for that version of FM Server. http://help.filemaker.com/app/answers/detail/a_id/13465/

A more complete way - because the FM Server installer will install both Bonjour and the correct version of Java is as follows:

1. Have everyone quit Filemaker Pro so there are no clients connecting to the server
2. Go to Control Panel > Administrative Tools > Services > FileMaker Server ; highlight and click Stop
3. Uninstall FileMaker Server and Bonjour all versions of Java
4. Go to Program Files > FileMaker and drag the FileMaker Server folder to the desktop.
5. Restart computer
6. Install FileMaker Server and any updates. Bonjour and Java should be installed automatically.
7. Try logging into the Admin Console
Avatar of HalCHub

ASKER

Thank you for the quick reply,


I did all that and now all i get is      Please wait while FileMaker Server Admin Console starts...
Completely deleting the FileMaker Server folder from Program files and uninstalling Java are critical parts. Are you certain you uninstalled Java and have the correct version installed? Java is almost always the cause of this issue. And again, what version of FMS are you running?
Avatar of HalCHub

ASKER

yes I have java 8 14.2 of fms
Filemaker 14 uses port 16001 instead 16000 used by previous versions, so to start the FMS Admin console you need to use http://localhost:16001
Avatar of HalCHub

ASKER

I know that I am on the server and and using http://localhost:16001 and I am geting User generated image
ASKER CERTIFIED SOLUTION
Avatar of Will Loving
Will Loving
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
So what did you determine was the issue?
Avatar of HalCHub

ASKER

I just went ahead and rebuilt my OS it takes on 20 minutes since I use virtual machines :)