Eset Endpoint Antivirus Setup

Hello,

I am setting up Eset Endpoint Antivirus on our computer fleet.  When installing the AV, I am asked for two things:

- LiveGrid
- Enable or disable detection of potentially unwanted applications

Does anyone have any recommendations or opinions on either of these selections?  I am creating some images and need to know yay or nay on these two items.  Any consideration would be greatly appreciated.

Thanks,
Mike
cheesebugahAsked:
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IvanSystem EngineerCommented:
Hello,

-Enable or disable detection of potentially unwanted applications
This options does just as it says, it detects potentially unwanted applications and then it reports to you. This is useful but in the same time, it can generate questions from users, because they will prolly call you more, since they will think they have virus or something.
This is recommended option, and I always turn it on.

-LiveGrid is Eset system that will report them suspicious behavior of application and such, and is also recommended to turn it to. With this, Eset will be able to quickly detect new virus and threats, and be able to get virus definitions.
I keep this on as well.

PS: I have always turn on this option in old company (400 computers with Eset) and I am turning them on in new one.

Regards,
IvanSystem EngineerCommented:
PS: If you are using ERA server, then you can suppress notifications so users wont be aware of all warning, that you will receive on ERA server.
cheesebugahAuthor Commented:
Spriggan13,

Yes we are using an ERA server.  I was wondering how I could suppress those notifications on the server?  I should be able to figure it out.  Thanks for your recommendations.  I'll hold out a bit longer for any other recommendations.

Thanks,
Mike
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IvanSystem EngineerCommented:
Hi,

you can create, or modify policy that is applied to Eset clients, and there you go.
I highly recommend that you do that, so that users don't call you for every little thing, but you should take a look at ERA console at least once a day, so that you know what is going on.
At least, that is how I do it.

To suppress notifications, here are 2 great links, easy to follow :)
http://support.eset.com/kb3320/ 
http://support.eset.com/kb3687/?locale=en_US

Regards,
Ivan.
IvanSystem EngineerCommented:
PS: If you have any other questions regarding Eset let me know.
Associate of my is Eset expert, since we are Eset distributors in my country, and I can get many info from him :)
Kanti PrasadCommented:
Hi

It is best to use the default typical installation.

The ESET Live Grid helps to ensure that ESET is immediately and continuously informed about new infiltrations.

 Potentially unwanted applications are not necessarily malicious, but can often negatively affect the behavior of your operating
system.

http://www.hemini.co.uk/download/eset_endpoint_Antivirus.pdf
cheesebugahAuthor Commented:
I am on version 6.2, which appears to be nothing like the links you provided.  I can probably figure it out, but if you have links for my version, that would be great.  Thank you for your help.
Kanti PrasadCommented:
Hi

http://download.eset.com/manuals/eset_eea_6_userguide_enu.pdf

It does not matter which version you are on. The recommended installation is to  enable LiveGrid and potentially unwanted application.

Aa potentially unwanted application is a program that contains adware, installs toolbars or has other unclear objectives.

You can change those settings later if you wish

1. Open your ESET product.
2. Press the F5 key to access Advanced setup.
3. Click Antivirus and enable or disable options Enable detection of potentially unwanted applications, Enable
detection of potentially unsafe applications and Enable detection of suspicious applications according to your
preferences. Confirm by clicking OK.
IvanSystem EngineerCommented:
You can disable notifications to users, when you edit policy --> User Interface --> Alerts and Notifications -->
Just disable all and there you go. Users wont know anything :)

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cheesebugahAuthor Commented:
Thank you for your suggestions.
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