We use SBS 2008 and Exchange 2007 and the workstations use Outlook 2007. We have one email address that is IMAP so that everyone can view and respond to client service questions. The problem I am having is the machine that has the client service email on it, for some reason that Outlook 2007 is not showing all the emails. It is a .ost file for that machine, while all the other machines have the client service email show up in an IMAP set of folders. All the IMAP instances show all emails, but the actual machine that has the .ost file is not showing all the emails. For example the .ost machine Inbox newest email is from August while all the other machines that have the IMAP folder have emails from today, yesterday, etc.
Where should I look to solve this problem?