Do you register domains on behalf of your clients?

Do you usually get your clients to register their own domains or do you do it for them?  I'm concerned with the management of the domain as well as the on-going billing.  Is there any advantage to re-selling and/or is it worth it?

If you do, please elaborate.  If you don't please elaborate. :)


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RobOwner (Aidellio)Asked:
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Mal OsborneAlpha GeekCommented:
I usually either register domains on their behalf, or let them do it. What I do insist on is being added as the "technical contact", and having credentials needed to edit things.

Also need to ensure in writing who is responsible for domain renewal.
Michael MachieFull-time technical multi-taskerCommented:
I register for the customer if they want me to. I use credentials I share with them so they have full visibility and control, and can even hire someone else to take over. I use their credit card info and everything. All work is performed as a consultant and contracted as such.

I always offer a contract for maintaining the site, such at 'X' hours a month at '$Y' an hour for changes - use it or lose it.

You can also bill the customer up front and register for them, including the maintenance, for a yearly fee. That works for sometimes.

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RobOwner (Aidellio)Author Commented:
Thanks to you both.  I think what's important here is the visibility for the client, rather than trying to "re-sell" the service.  I'm guessing the margins are so slim that it's not worth the hassle and best to just let them have it done each year.

I have related question here:'-websites.html
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Mal OsborneAlpha GeekCommented:
Correct, domain registration is maybe $10. Pointless trying to get a cut of that, but you DO need access and visibility for when something goes wrong.
Dave BaldwinFixer of ProblemsCommented:
I always get them to sign up for their domain name using their own credit card.  The account and the payment for it is in their hands then.
Jason C. LevineNo oneCommented:
My clients tend to be non-profit organizations that will always need technical management from a third party.  So I register the domain names and own them on behalf of my company (an Association Management Company) and there is a clause in the service contract that obliges us to transfer the domain name to anyone of their choosing within 30 days upon dissolution of the relationship.

Since we handle all of their finances anyway, it makes no sense to make "them" pay for their own domain name.
RobOwner (Aidellio)Author Commented:
Great suggestions and insights.  Thanks!
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