IE often runs slow and freezes, Windows Resource Protection found corrupt files but was unable to fix some

Hi, I notice often it seems IE runs slow on my laptop (fairly new HP laptop with windows 8.1)

Today I had to print a shipping label as I usually do, and after I paid for the shipping label I pressed download pdf, and it successfully downloaded the pdf label. However it did not open, it said "running security scan" and it froze on that for about 3 minutes.

I rebooted the computer and figured I would try again. I got the same results. Finally after 3 minutes the pdf file opened and I was able to print the label.

I did a google search for "security scan freezing" and came across a post which suggested running command prompt as admin, then typing sfc /scannow. I did that and after it finished scanning it gave me the following message:

"Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios."

I opened the cbs.log but there is a lot of log notes written but I am not sure what they mean. Attached is a copy of the log,
CBS.log
any suggestion on how to fix is appreciated.

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LVL 65

☠ MASQ ☠Commented: 2015-10-04

Can't really see any issues with the CBS log - as a general rule only get concerned if you see "Error" after the timestamp on any lines - all of your entries are "Info" reports.

If this is a recent issue try applying this Hotfix - if it doesn't install you don't need it
September 2015 update to fix Windows or application freezes after you install security update 3076895

LVL 94

nobusCommented: 2015-10-05

i have noticed freezing also regularly.
i don't have a solution yet, other than closing the window and restarting the download; that usually works

you can also try disabling the security scan : http://theitbros.com/disable-ie9-running-security-scan/

LVL 88

rindiCommented: 2015-10-05

I'd test the HD using the disk manufacturer's diagnostic utility. If it tells you you the disk is bad, replace it, or get help from HP as then you may still have warranty. Also test the RAM using memtest86+. You can find both tools on the UBCD:

http://mirror.sysadminguide.net/ubcd/ubcd535.iso

Disable Secureboot in the BIOS in order to be able to boot from the CD.

If your HD is an SSD, then download the SSD manufacturer's utility from their website and run that. Also use it to make sure the firmware is up-to-date.

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LVL 1

hydrive1902Author Commented: 2015-10-29

thanks everyone, I still often have the issue occur, but sometimes it does not occur. will give your idea a try rindi.

IE often runs slow and freezes, Windows Resource Protection found corrupt files but was unable to fix some

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