Problem with scanning paper

I have an HP-color Laser jet printer when I try to scan multiple page the scanner will take about 2mins for one page. I am sending the scan to my email account the printer model is HP-COLOR LASER JET CM2320nf MFP
Kevin McpherspmIT Assistant Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
If it scans properly and scans the first time, then the printer scanning function is most likely working.

If the page to be scanned is heavily graphic, time is normal.

Otherwise, uninstall the Printer / Scanner software (all bits), restart and install the complete package again.
0
rindiCommented:
If the scanning quality doesn't matter too much, lower the resolution. Scanning at lower resolutions should increase the speed. Besides that you can also usually select to scan black and white text only, which should be the fastest, grey scale, or color, which would take longer.
0
Kevin McpherspmIT Assistant Author Commented:
how to set it to scan in black and white only form the configuration page it not scanning to a folder its going to exchange email server  


but if i can set up only to scan black and white for the configuration page please help
0
Get your problem seen by more experts

Be seen. Boost your question’s priority for more expert views and faster solutions

JohnBusiness Consultant (Owner)Commented:
You should be able to launch the HP scanner dialogue and the resolution settings are in there.
0
Kevin McpherspmIT Assistant Author Commented:
From the webpage or control panel
0
JohnBusiness Consultant (Owner)Commented:
HP normally has software that you would have installed (especially for the scanner). Look in all programs for HP and look in the HP program folder. That is where I find my scanner.
0
Kevin McpherspmIT Assistant Author Commented:
No i just installed the driver from the internet no software
0
JohnBusiness Consultant (Owner)Commented:
You need the scanner software to adjust the scanning properties, so with barebones scanning software, you may have to live with the time (not abnormal).

When you scan, what do you scan into?  The receiving application might have resolution adjustment / grey scale adjustment properties.
0
hdhondtCommented:
As you are scanning to email, the scan parameters have to be set on the printer, either via its control panel or via its web page. Try the following steps on the printer's control panel:

If the product control panel has an Email Menu button, press Email Menu.
-or-
If the product control panel does not have an Email Menu button, press Scan Menu.
Use the arrow buttons to select Current Settings, and then press OK.
Use the arrow buttons to select Scan Resolution, and then press OK.
Select an option: 75, 150, or 300, and then press OK.

 You can also change between colour and mono. A scan resolution of 300 dpi is OK for mono text. For colour images, 200-300 dpi is plenty - if the image will be printed same size. If the print will be enlarged or reduced, change the resolution accordingly. If the image will only be viewed on screen, 100 dpi is enough, and 150 is plenty.
0
Kevin McpherspmIT Assistant Author Commented:
Were can i get the Manuel for this printer for download the model his  HP Color LaserJet CM2320nf MFP
0
rindiCommented:
Manuals are normally available from the manufacturer, in your case HP. Visit HP's web site, look for the Support section, search for your model, and you should have the downloads listed there.
0
JohnBusiness Consultant (Owner)Commented:
1

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Kevin McpherspmIT Assistant Author Commented:
Know I have another problem some how we have a password on the machine but we don't have the password how can we reset this machine
0
rindiCommented:
That would normally also be something that is explained in the manuals.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Printers and Scanners

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.