Can't grant Full Access Permission on the Exchange Server

I have recently moved some users from one OU to another in the AD. Since then I receive an error when going to the exchange 2010 server. I click on one of the users, and select"Manage Full Access Permission." The following error message appears:

"The operation couldn't be performed because object (path to OU where the user used to be) couldn't be found on (name of domain server). It was running the command Get-MailboxPermission."  ( see attached picture.)

When I move the same user back into his old OU, it works fine again. The error message is gone.

I've seen some google articles about updating the Forest that look a bit scary and may not apply here as I'm using the GUI only.

For any help offered, please explain why this is happening and why your fix will work. I'd like to know what's really going on here.

Thank you,

Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Jeremy WeisingerSenior Network Consultant / EngineerCommented:
This sounds like a refresh issue to me.

Can you move the user, close the management console, and then try to set the permissions again?

How long did you wait before trying to set full access after moving the object?

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Amit KumarCommented:
please check OU security options is it inherited from root or inheritance is disabled. seems Exchange servers group does not have permission on specific OU.

create another OU and try moving same user to new one then check.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.