NTBack up cannot recover data

I have a daily back being done in my server 2003 (soon will retire) and I can open the BKF file and browse the folders, however when I open the folder to restore I don't see any files in any of the folders. I went back to previous back ups and I am getting the same issue. How can it be backing up the folders, but not the files? is there a permission issue? Any ideas why this might be happening?

Thank you in advance!
Mario G.SupportAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Brian MurphyIT ArchitectCommented:
I don't recall on 2003 but it could be backing up nothing.  What is the actual size of your backups?

How do you know it is working at all, have you done any restores?

Not a permissions problem unless a "backup password" was used but you would get prompted.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Mario G.SupportAuthor Commented:
The size of our back-up is about 27GB. The back up is backing up all the folders and doing a server back-up, but I just cannot see the files in the folder, they are empty.

It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Storage Software

From novice to tech pro — start learning today.