Netscaler 10.1 & Citrix Web Interface

Hi experts,

I have newly installed netscaler and am using 90 days trial license. i followed a youtube video to set it up but am struggling to get it to present me the citrix web interface page?

We have a citrix server in the LAN and the netscaler is also inside the LAN. The ony thing i suspect is that i am unbale to ping hostnames even though i have configured DNS settings?

when i enter the url it does seem to hit the internal xenapp1 but nothing after that?

any ideas please?
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Brian MurphyIT ArchitectCommented:
You have to configure Web Interface for "Gateway Direct".

Then, enter the FQDN of your Netscaler Gateway.  Such as,

Then, on Netscaler it depends if you have a load balanced VIP and setting up a Secure Gateway VPN vServer for ICA Proxy.

Many configuration steps.
badabing1Author Commented:
Hi Brian

I have set it to Gateway Direct and i have used my FQDN. there is nothing set on netscaler other than Access Gateway?

Brian MurphyIT ArchitectCommented:
Well, yea there is.... You need a session policy.
That is what I call it, anyway.


But instead of Storefront, see that "Published Application Tab"?

Set Access to Allow

For Web Interface, that points to your internal Web Interface or a load balanced VIP.

If you have one WI, most likely the internal IP and PATH so; http://192.168.X.X/Citrix/Mysite/Auth/logon.aspx

Just a guess on the path

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
badabing1Author Commented:
hi agian,
you are a genius mate- i think i got it working to an extent internally, let me try more setting according to the article you have provided.

do you have a easy to follow article for creating a certificate for netscaler please?  

i will be back with an update.

badabing1Author Commented:
hi any update on creating SSL certificate please? I created a selfcert within netscaler and used 512 key which is not loading web page from outside.

I think I need to create a cert key with 1024 but looking for best practice steps?

Brian MurphyIT ArchitectCommented:
You need minimum 2048 Bit, SHA256.

Creating a key is easy.  First create a Private Key, use RSA.  Save as mykey.rsa

Then create a CSR, using the Wizard.  Certificate Request.

Self signed won't work for most applications.

I have a document I wrote, but it tells you how to create a F4, RSA 2048 Bit Private Key Certificate and use that to create a CSR which I use Verisign to obtain the CER.

Then, you need to download the Intermediate and Root CA in x509 format.

It is an extensive list of steps.
Actually, I might just publish it.  I'm new here and it would make a good publication.
badabing1Author Commented:
yes sure please do publish it and let me know the link to it?
badabing1Author Commented:
Hi Brian,

Any news on that document you were going to publish?

Also- are there anymore settings I need to configure on Netscaler Gateway for Citrix as a bests practice re connectivity  from netscaler to my internal network?

Any advise why I cant ping hostnames inside my network from Netscaler, even though Netscaler is on the same network, i.e. it is not in the DMZ?

badabing1Author Commented:
Got the web interface working with Netscaler.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.