folders and file problems
Not sure how to describe this problem. It involves download pdf and excel files from AOL. I download an attachment from an email and save it in a folder. If the file name is longer than like 15 characters it will not save into SOME of my folders. If I rename it to less than 15 it will save. If I create a new folder inside the folder I cannot save correctly to, and leave it at more than 15 characters (the original attachment from the email) it saves just fine. So here is another issue. If I create a folder that is called "Test" and save the excel or pdf file to it from the email it works fine. If I create a folder called test and like 30 characters behind it the file will not save correctly. When I say does not save correctly I mean that it drops the last several characters of the file and the extension. If I wanted to save a file called: 54384938496ghhdf834.pdf it will save it as 54384938496h without the extension. I might be missing something in explaining this because it is quite confusing to me.
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David Johnson, CD
1. is the underling file system NTFS
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what is holding you from using names with less than 15 characters?
that is what i would do
other than that - try running sfc :scannow from an elevated command prompt
that is what i would do
other than that - try running sfc :scannow from an elevated command prompt
ASKER
FYI. Not sure why this is happening on his new laptop and not on his old one. He has the same folders on the old as the new and the old does not have this issue at all.
maybe a different OS ?
Please let us know how the manual test I suggested works out.
I would also second the recommendation to scan the disk for errors.
I would also second the recommendation to scan the disk for errors.
I see you have answered the question the same way as last time. Last time you did this, the mods reopened the question. Could you please review all the answers given and give a comment on your solution? Particularly my first one, which suggests the same solution as the answer you accepted as correct.
ASKER
I answered the question myself with Experts help.
Great. My objection was you picked an answer that says the same as mine and I answered first. So EE usually asks you to give credit where it is due. If you think we both helped, you can do that as well. See the links the mod has posted if you need help doing that.
Although it may be clear to you why you picked the answer you did, it isn't always clear to someone else reading the site who may have the same problem. That is why EE asks you to provide some feedback when you pick your solution(s).
Although it may be clear to you why you picked the answer you did, it isn't always clear to someone else reading the site who may have the same problem. That is why EE asks you to provide some feedback when you pick your solution(s).
ASKER
OK. So I will give half of the points to each. I'm not sure how to do that now.
use the request attention, and ask a mod to reopen it, or reassign the points
ASKER
Not sure exactly where I can reassign points. Can you let me no where to navigate on the website to do that?
use the request attention, and ask a mod to reopen it, or reassign the points
See the link above on how to accept multiple solution.