office 365, exchange 2010
we just changed primary smtp address of user from aa@domain1.com to domain.com
when I send an email to user who is in office 365 , I get following auto email reply
Thank you for contacting @domain.com, but it looks like you are using an outdated email address. We are now company, reaching over a quarter billion consumers each month - so please update your contact information with our new domain: @domain1.com.
we are getting this from domain1 AutoReply <no-reply@domain1.com
so what went wrong
when I send an email to user who is in office 365 , I get following auto email reply
Thank you for contacting @domain.com, but it looks like you are using an outdated email address. We are now company, reaching over a quarter billion consumers each month - so please update your contact information with our new domain: @domain1.com.
we are getting this from domain1 AutoReply <no-reply@domain1.com
so what went wrong
ASKER
the user is now in office 365
where to disable and renable outofofficemessages
where to disable and renable outofofficemessages
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
I ran outlook.exe/ cleanrules in power shell . it says below
outlook.exe : The term 'Outlook.exe' is not recognized as the name of a cmdlet, function, script file, or operable
rogram. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
also where should I disable and renable OOF message
outlook.exe : The term 'Outlook.exe' is not recognized as the name of a cmdlet, function, script file, or operable
rogram. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
also where should I disable and renable OOF message
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
this is what I get bin mailbox configuration. attached details
get-mailbox-configuration.docx
get-mailbox-configuration.docx
ASKER
this is getting confusing, how can I access the user office , I am admin
I can his profile on 365
I can his profile on 365
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
he got migrated recently
but got his division changed so he had to update his email address with another accepted domain
so when any user still sends mail it comes with an auto reply of previous domain he had in email
though both the domains are still there in his email address only one has become primary smtp
but got his division changed so he had to update his email address with another accepted domain
so when any user still sends mail it comes with an auto reply of previous domain he had in email
though both the domains are still there in his email address only one has become primary smtp
ASKER
I ran Set-MailboxAutoReplyConfig
ASKER
I cannot do in EMS user is on o365
ASKER
can u help
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
can I have his mailbox permission may be there is some inbox rule
Hi,
Follow the below link which has the steps to obtain full access permission for a user in Office365
https://community.office365.com/en-us/f/148/t/167084
Thanks
Manikandan
Follow the below link which has the steps to obtain full access permission for a user in Office365
https://community.office365.com/en-us/f/148/t/167084
Thanks
Manikandan
Try using the command Outlook.exe /cleanrules and see if the problem persists. Also you can. If issue persists check if the user has changed their internal and external messages by running the command Get-mailboxautoreplyconfig
Thanks
Manikandan