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0x800ccc13 error in Outlook 2013 and 2016

Lev Seltzer
Lev Seltzer asked
Last Modified: 2015-10-26
On Outlook 2013, my son's account was getting an error "0x800ccc13" when trying to send email. I repaired the outlook data file and still received the same message. I upgraded to outlook 2016 and still received the same message.

The send/receive test when creating/editing an account is successful.

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