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Lev SeltzerFlag for Israel

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0x800ccc13 error in Outlook 2013 and 2016

On Outlook 2013, my son's account was getting an error "0x800ccc13" when trying to send email. I repaired the outlook data file and still received the same message. I upgraded to outlook 2016 and still received the same message.

The send/receive test when creating/editing an account is successful.

What can I do?
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Temody
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port was already set at 587, as per the recommendation of the mail host.
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I am not finding a solution, so I am abandoning this (it is also difficult to debug when my son is not at his computer).