A colleague of mine is using crystal reports 2008, on Windows 7 just as I do. My Crystal reports works fine. We don't know why his is not functioning correctly. FOr example, he does a file --> Open and Crystal reports gives not errors, it just sits there. We do not get a dialog box to so that you may select where/what directory your file may be located. Likewise, clicking on the file open icon does nothing.
He is able to do File--> New and connect to the database, obtain tables and connect tables and create a report without issues. BUT...if he selects File --> Save or File-->Save As,...there is no additional dialog box to allow you to put in the same of the file.
Actually, the Save, Save As, export, mail to, etc...are all greyed out.
Any ideas as to what to do? Before reinstalling. I'm wondering if this is a common error by chance? All the patch levels are good too. Thank you.