Dan
asked on
my computer freezes up everytime I restart it
I am running win 10 Pro, clean install on an SSD drive. I just installed win 10, 3 weeks ago.
I just noticed a few days ago, that every time I go to restart my computer, it freezes up when it says "restarting".
I have included a picture of the message.
I do NOT have any restore points as I deleted them today as they were taking up to much space.
What can I do to figure out what is causing this issue? Any ideas?
restart.JPG
I just noticed a few days ago, that every time I go to restart my computer, it freezes up when it says "restarting".
I have included a picture of the message.
I do NOT have any restore points as I deleted them today as they were taking up to much space.
What can I do to figure out what is causing this issue? Any ideas?
restart.JPG
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Hmm, try when booted look at the devices and see if there is a update.
Is this a recent systemic older model I.e. The OS finishes the
What happens if you shutdown, then power up?
Presumably you waited a bit before giving up on the restart, 5 -10 minutes?
Realize, thatittakes with ssd 10-15 seconds to boot patience might be running thin on waiting to restart.
Is this a recent systemic older model I.e. The OS finishes the
What happens if you shutdown, then power up?
Presumably you waited a bit before giving up on the restart, 5 -10 minutes?
Realize, thatittakes with ssd 10-15 seconds to boot patience might be running thin on waiting to restart.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
The computer is brand new, well, about a month old.
It's a fairly beefy workstation, it's a dell workstation 58xx.
It has a Intel Xeon 6c processor, 3.5 ghz, 32 gb ECC ram, 500 gb Samsung evo with nand technology SSD HD, and and AMD 2 GB video card.
The hardware should be more then plenty to run Windows 10.
About 2 weeks ago, I downloaded the newest video card driver, so that's up to date.
I'll try some of the suggestions mentioned and get back to everyone in a few hours.
It's a fairly beefy workstation, it's a dell workstation 58xx.
It has a Intel Xeon 6c processor, 3.5 ghz, 32 gb ECC ram, 500 gb Samsung evo with nand technology SSD HD, and and AMD 2 GB video card.
The hardware should be more then plenty to run Windows 10.
About 2 weeks ago, I downloaded the newest video card driver, so that's up to date.
I'll try some of the suggestions mentioned and get back to everyone in a few hours.
ASKER
So I ran the sfc /scannow and it found corrupt files.
"windows resource protection found corrupt files but was unable to fix some of them"
Is there a command to force windows to fix them?
"windows resource protection found corrupt files but was unable to fix some of them"
Is there a command to force windows to fix them?
Restart do a system restore
ASKER
I do not have any system restores, I deleted all the system restores because they were taking up a lot of space.
Is there no other command to fix the corrupted files?
Is there no other command to fix the corrupted files?
I meant from the boot options
see this shows you how
http://www.tenforums.com/tutorials/2294-advanced-startup-options-boot-windows-10-a.htm
HTH
see this shows you how
http://www.tenforums.com/tutorials/2294-advanced-startup-options-boot-windows-10-a.htm
HTH
ASKER
all windows updates installed successfully
ASKER
Thanks everyone for your input, I did a chkdsk /x /f /r
Then rebooted, and then shutdown and after that, it seems to have fixed it, as I did a restart twice, and it did NOT freeze up.
Then rebooted, and then shutdown and after that, it seems to have fixed it, as I did a restart twice, and it did NOT freeze up.
ASKER
Thanks guys.
Glad you have it working
ASKER
After I hold the power button for 10 seconds, the PC shuts down. Then I power it back on, and there's no error message or asking me if I want to go into recovery or anything like that, it seems to boot normally.