I have a client that has forgotten her login password on her HP W 8.1 PC.
I tried a few programs to help me delete her password and finally settled on "Offline NT Password and Registry editor".
It works fine except when it tries to access the boot drive. It can't because it is in a "Hibernated" state.
My question is how do I stop 8.1 from shutting down in a Hibernated state or is there another way of deleting or finding out what her password is?