We help IT Professionals succeed at work.
Get Started

Trouble Installing Kaspersky Internet Security 2016 After Upgrading to Windows 10

298 Views
Last Modified: 2015-12-27
Hello:

I have a computer which we upgraded from Windows 7 Pro to Windows 10 Pro.  We had issues with Kaspersky Internet Security, which we uninstalled and are trying to reinstall.  The install fails saying the computer may be infected.  I scanned computer with MS Safety Scanner, and Kaspersky's system scanner and the computer is clean.  All the latest updates are installed, Windows Defender was disabled, and I ran the Kaspersky removal tool.  

Any advice would be greatly appreciated.
Comment
Watch Question
Systems Administrator
Commented:
This problem has been solved!
Unlock 2 Answers and 3 Comments.
See Answers
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE