Windows 10 Mail

scratche used Ask the Experts™
I have just upgraded a client to Windows 10 and her Mail isn't working correctly.  
It's not syncing all of the time which means that some new emails aren't arriving and all sent emails are not appearing within the sent items folder.

I have removed the email account and recreated it to see if that made a different which it hasn't done.

This use to work fine within Windows 8.1.
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Distinguished Expert 2018
Maybe user profile corruption. Try and see if it works as another user.
scratcheIT Consultant


Had to remove the user profile and recreate a new one which resolved the issue.

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