Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden using our free interactive tool and use it to determine the right price for your IT services. Start calculating Now!
Office 2016/ 365 On Win7 Outlook wont open
Just updated my Office 365 install to Office2016 install went fine can open open word, excel etc however Outlook wont open
I have tried deleting my existing mail profile - no effect
uninstalling all versions of office installed on the machine, rebooting an reinstalling an it still falls over
error within the logs are
anyone?
I have tried deleting my existing mail profile - no effect
uninstalling all versions of office installed on the machine, rebooting an reinstalling an it still falls over
error within the logs are
Faulting application name: OUTLOOK.EXE, version: 16.0.4229.1029, time stamp: 0x56067a59
Faulting module name: AppVIsvSubsystems32.dll, version: 5.0.10331.0, time stamp: 0x55843043
Exception code: 0xc0000005
Fault offset: 0x0008a0ac
Faulting process id: 0x1c08
Faulting application start time: 0x01d101b9811b15ed
Faulting application path: C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE
Faulting module path: C:\Program Files (x86)\Microsoft Office\root\Office16\AppVIsvSubsystems32.dll
Report Id: c6a7cd6d-6dac-11e5-9551-e840f280c12c
anyone?
Do more with
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Ah the joys of Click2run...
Try running Outlook in safe mode (hold the CTRL key while launching it or type "Outlook /safe" in the run box). Also disable any AV or similar software.
Considering the module that is failing though, it seems like a general issue with the install. Refer to this thread for more info: https://social.technet.microsoft.com/Forums/office/en-US/4fdea64f-e7c8-4e08-95b2-fb54984d617f/appvisvsubsystems32dll-error?forum=officesetupdeploy
Try running Outlook in safe mode (hold the CTRL key while launching it or type "Outlook /safe" in the run box). Also disable any AV or similar software.
Considering the module that is failing though, it seems like a general issue with the install. Refer to this thread for more info: https://social.technet.microsoft.com/Forums/office/en-US/4fdea64f-e7c8-4e08-95b2-fb54984d617f/appvisvsubsystems32dll-error?forum=officesetupdeploy
Weirdly, in the location where Office is calling the Dll, its just a shortcut!?
is that normal?
when i have tried to unreg C:\program files (x86)\MS\root\office16 etc etc it failed with make sure the dll exists
i will do it to the full file instead of the shortcut
is that normal?
when i have tried to unreg C:\program files (x86)\MS\root\office16 etc etc it failed with make sure the dll exists
i will do it to the full file instead of the shortcut
Premium Content
You need an Expert Office subscription to comment.Start Free Trial