Trying to setup Outlook Exchange mail in OSX

Hi - hoping someone can help? We are trying to setup Exchang mail using Outlook for Mac. We believe there is an issue with the autodiscover, in that, when we enter these credentials, a message pops up continually, as per this article. We implemented the Apple script to no avail. And when we try to enter the settings manually, we get a prompt telling us that the password is incorrect (it isn't).

It is all very confusing because the user also has Mail for Mac on her machine, and this is configured for an Exchange account with no issues whatsoever. Any info that anyone could provide would be most appreciated!! :-)
PowerhousecomputingAsked:
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strungCommented:
See what the settings are for MacMail and copy them manually to Outlook.
strungCommented:
You can check to see what password Mac Mail is using for this account by opening Keychain Access which is found in /Applications/Utilities.

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PowerhousecomputingAuthor Commented:
this was good advice
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