We help IT Professionals succeed at work.
Get Started

Cannot access OWA URL or send Emails using Activesync when connected to Wifi network

Last Modified: 2015-11-16
Our Wifi network used to work fine when accessing our Exchange OWA URL or sending emails from devices that used ActiveSync connected to the Wifi. We can access all other websites fine and emails also work fine on 3G/4G and other wifi networks.

For some strange reason, this has now become a problem.

The only Wifi change that has happened recently is changing of the Wifi password but I don't see how that would affect access. I have already removed the Wifi network from devices and added it again. But this has not fixed the problem. We still cannot access the Exchange OWA URL nor send emails from devices.

Any ideas?

Devices connected to Wifi cannot access the Exchange URL?
Watch Question
This problem has been solved!
Unlock 3 Answers and 5 Comments.
See Answers
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE