Exchange 2003 GAL

Hello,

I am fairly new to Exchange.  We use Exchange 2003 here.  Today I was trying to locate the GAL.  I opened the Exchange System Manager and see it listed under the Recipients folder, but there appears to be nothing in there but I see the GAL in Outlook just fine.  How do I access the GAL?  The reason I am asking is because we had a contact in the list that was not showing up and was hidden.  I do not know how to check this setting and was looking for some insight on how to administer this list.  I realize it is generated by AD.

Thanks,
Mike
cheesebugahAsked:
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AmitIT ArchitectCommented:
You can right click address list and preview it. Did you checked, if contact is set to hidden. You can check this from Exchange server, Open AD and Search for that contact. Check Exchange Advance tab.

Also, check it via OWA, if it is showing from OWA or not.
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cheesebugahAuthor Commented:
Amit,

That is great, but right-click the address book from where?  On the Exchange server?  I tried that and am not given that option?
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Prashant ShrivastavaConsultantCommented:
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cheesebugahAuthor Commented:
I do not see the "preview" option.  I am not interested in rebuilding the database.  Thank you for your input.
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Prashant ShrivastavaConsultantCommented:
this is the process to update and rebuild - you don't need to rebuild this.
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cheesebugahAuthor Commented:
Well, if I click on "Rebuild," I am given this :

This operation rebuilds the Offline Address List 'Default Offline Address List'.  Depending on the number of recipients in the domain, this could take several hours.  Do you want to continue?

I am very hesitant to click on "Yes."
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Prashant ShrivastavaConsultantCommented:
you can try update option - you don't need to rebuild it - I am sure that will fix your problem in no time. Microsoft throws all types of vague messages those are applicable to large businesses only - not sure how big is your network but if it is less than 500 users it will be quick.
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cheesebugahAuthor Commented:
Thanks.
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Windows Server 2003

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