Ipad2 is not browsing

A client just called me; he's visiting a regional office.

His iPad2 is connected to the agency router, has proper IP address, but can't browse

His iPhone, and his Lenovo laptop are connected and working fine.

Is there something ln the iPad2 that would prevent it from browsing ?

Yann ShukorOwnerAsked:
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He should go to the Settings > Wifi and click on the name of the network.

In the panel that comes up, hit FORGET THIS NETWORK and try a fresh log in.

If that doesn't work, go back panel as above, make sure it is set to DCHP and the  HTTP proxy is OFF or Auto.

He should see if the DNS servers are correct.

Try hitting Renew Lease.
ivan rosaCommented:
can you hotspot from a different device to the ipad 2, just to make sure the router is not filtering the ipad?

have you done any updates to the ipad lately?

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Yann ShukorOwnerAuthor Commented:

Thanks for your answers
Weird situation: in fact the IP address and default gateway were correct, but the DNS server belonged to the head office's network
They use a common SSID and WPA key for all their offices.
We manually changed the DNS server's IP address: temporarily sorted

Forgetting the network would have been a little more complex since the WPA key is 64 characters long,


Renewing the lease should have caused it to pick up the new DNS servers too, I would have thought.
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