Quickbooks 2015 Restore

I have QuickBooks 2015 Accountant Edition and made several changes including templates and other settings.  However I did not have any customer data (Luckily).  My backups for QuickBooks were saved on local drive in my specific folder.  

Recently I upgraded my hard drive and reinstalled everything including QuickBooks.  Upon restore of my file from my specific folder all I see is the company info but none of my preferences or templates that I had taken time to configure.  For example Invoice and estimate templates and several other changes.

So what happened along the way?  I am puzzled why I don't see anything else upon restore.
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JohnBusiness Consultant (Owner)Commented:
Is there another backup that might work better? It would appear the backup you used somehow did not have your changes. QB keeps templates for invoices and similar with the Company file.
XL2015Author Commented:
I am not sure what you mean by SOMEHOW?  If QB keeps templates for invoices with  Company file, then I can't find it.  Because upon restore, I see company info but nothing else.
JohnBusiness Consultant (Owner)Commented:
What I meant by "somehow" is that you may have made a backup somewhere else (server or something) or perhaps overwrote the key backup.

QB is a data base system so templates and transactions are in the database without even backing up. So if they are not there, then they are gone and not recoverable.
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XL2015Author Commented:
As mentioned....only on my local machine in a specific folder.  If templates are part of company file, I was able to restore company file just fine so why not templates and other configs.

I am aware that QB is a database but my common sense says that if I can restore company file, it should also restore every config changes that I had made in QB to restore.  But it does not restores.

Besides what I read in various sites including QB is that it stores docs and other templates in its own default path/directory and not in a specified file where company file is.  So I will have to look for those path and see if it exists.

Many forums mentioned that QB is not your traditional backup/restore app.  It saves various files in various locations.  I need to find them.
JohnBusiness Consultant (Owner)Commented:
I was able to restore company file just fine so why not templates and other configs.  If templates were not in the file, they must have been removed somehow prior to backing up. I have two different companies on my computer with two different invoice templates (very differently and they do not get confused or lost

Many forums mentioned that QB is not your traditional backup/restore app

I don't know why. The base ledger backup is a .QBB file and has everything. The four files are company.QBW, company.TLG (transaction log), company.ND and company.DSN the latter two live in the folder for telling QB about its location. They are disposable, not copied and not backed up. In my own company folder there is a QBW Search Index folder but that is not for templates.

I read in various sites including QB is that it stores docs and other templates in its own default path/directory .

There is a template folder here:  C:\Program Files (x86)\Intuit\QuickBooks 2015\Components\Templates but these are Excel templates. There is a sample file, and there may be other templates, but templates used and saved as "My Invoice" are stored in the database.

Is it possible you created an invoice (or other template) and did not save it?

I am using QB V2015 Premier Accountant myself. I keep it predominantly on my ThinkPad but back up at least daily to my Desktop and if I should use QB on the desktop, everything is there in my file.
XL2015Author Commented:
It is possible that I may have not saved template. But if that is the case, then what is the instructions for saving templates?  

I would be more than happy to recreate the template since I don't have any customer info in my QB yet.
JohnBusiness Consultant (Owner)Commented:
I do not save templates - they are invoice, statement and report formats. I create an invoice and save it with a name or create a memorized report and save that with a name and then saved versions stay with the file.

Start with one template you wish to use, modify it, save it with a name and close QB. Verify there is no special file in the QB data folder beyond what I describe. Restart the computer, open QB and the saved report, invoice or whatever should be there.

Let us know what (invoice, report, etc.) you saved and if it was there after restart.

Thank you.

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XL2015Author Commented:
Ok. Will get back to you in couple hours or so
XL2015Author Commented:
OK.  I guess within QB I did not save my templates and therefore I was unable to view my templates upon restore of the data.  

I did do lots of QA to make sure QB was storing everything in the specified folder so that backup and restore works.  Thanks
JohnBusiness Consultant (Owner)Commented:
Thanks for the update. I am glade the backup and restore works now for you.
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