This question concerns recovering the previous state of a Hotmail account. Recently, a Hotmail account was commandeered and emails were deleted (and emptied from the Deleted folder). There is suspicion that the motive was to hide incriminating evidence that could lead to criminal charges. However, without the evidence, I have read that the police tend not to be so interested, even though a cybercrime has been committed (simply by unauthorized access of the account).
Microsoft is a difficult organization to navigate to have questions answered reliably.
1. What is the best way to proceed?
2. Is recovery of account emails even possible? How far back? -- 1 week? 30 days? 60 days?
Note that the account was only ever used with the Hotmail.com/outlook.com webmail interface. No email clients were involved, so there’s no hope of recovering the emails from an email client, since one was not used.
Experiences shared, recommendations, and advice are most welcome.