I am going to look at an issue this afternoon. The Issue is that the BT Home Hub WiFi does not allow any device connected to it to receive emails to a personal email domain.
I do not have details for this email domain nor have I tested anything in the environment myself so admittedly this information is a bit vague.
The user also has a windows mobile device which works fine receiving emails on other WiFi connections.
the WiFi at the user's house works fine for everything except receiving these emails.
so we have 2 PC's and 1 Phone unable to receive emails sent to this email domain.
these devices work fine on the internet
Devices receive emails fine when connected to alternative WiFi / Networks.
this suggests to me that the router is at fault, it is a BT home hub.
any suggestions welcome