Office365 folders not populated in Outlook

We migrated to office365 and in the process we imported PST files from the old Outlook into the new Outlook 2013 locally.  These contained multiple subfolders.  In some cases the sub folders are showing email counts but do not show anything in the folder itself.

I have tried to look at the IMAP settings for some of the folders but the IMAP settings button does not open anything.

If I look online the folders have emails in them.  If I create a new folder and copy some of the emails into the new folder it works fine.  Is there a server side setting to force all the emails and folders to download?  Is there anything in the client I can check?

I have tried to drop the profile and recreate it but that did not seem to help.

I have looked at some of the posts online and they do not help.  I have found some references to KB's but they do not apply to these installations.
Inbox1.JPG
Matthew CioffiSenior DBAAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Vasil Michev (MVP)Commented:
If you have imported from IMAP, follow the suggestions here: http://www.slipstick.com/developer/code-samples/change-outlook-folder-type-export/

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Matthew CioffiSenior DBAAuthor Commented:
So far so good.

What about on a phone?  Do you have any idea about that?  On an Android with Lollipop it is not showing some of the same folders.

Some new folders are not showing up as well.

If this should be a separate question just let me know.
Vasil Michev (MVP)Commented:
Try to reconfigure the profile, those changes are done on the mailbox level so every client should see the same.
Matthew CioffiSenior DBAAuthor Commented:
Awesome.  That was it in most of the cases.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Office 365

From novice to tech pro — start learning today.