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Try two things:<br />
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1. Run System File Checker: &nbsp;Open cmd.exe with Run as Administrator and run SFC /SCANNOW twice. Close out, shut down, start up and test. <br />
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2. If no, create a new, test Windows User Profile (User Account), log into the new User Account and test.
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Try two things:

1. Run System File Checker:  Open cmd.exe with Run as Administrator and run SFC /SCANNOW twice. Close out, shut down, start up and test.

2. If no, create a new, test Windows User Profile (User Account), log into the new User Account and test.

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Another of our IT helpdesk persons found this to be a solution during google search. We tried it and it fixed our issue.
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Another of our IT helpdesk persons found this to be a solution during google search. We tried it and it fixed our issue.

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What happens is my user open remote desktop and remotes to a computer on our network. It connects just fine and then he gets the popup below. Remote desktop continues to work just fine unless he closes the popup then his remote desktop session crashes and he gets kicked out. I have never come a crossed this before. He has the Microsoft Visual C++ Redistributable x86 and x64 for 2005, 2008, 2010, 2012 and 2013 on the system. I have the same on mine but have know issues. Any help or ideas to look at would be greatly appreciated.<br />
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<a href="https://filedb.experts-exchange.com/incoming/2015/10_w42/954622/image001.png" target="_blank" title="Runtime Error that pops up (44 KB)"><img alt="Runtime Error that pops up" class="file-block lazyload" style="max-width: 476px;" data-src="https://filedb.experts-exchange.com/incoming/2015/10_w42/954622/image001.png" /></a>
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image001.png

What happens is my user open remote desktop and remotes to a computer on our network. It connects just fine and then he gets the popup below. Remote desktop continues to work just fine unless he closes the popup then his remote desktop session crashes and he gets kicked out. I have never come a crossed this before. He has the Microsoft Visual C++ Redistributable x86 and x64 for 2005, 2008, 2010, 2012 and 2013 on the system. I have the same on mine but have know issues. Any help or ideas to look at would be greatly appreciated.



Remote Desktop on Windows 7 gives runtime error

A desktop computer is a personal computer designed for use at a single location due to its size and power requirements, usually by one person. The most common configuration has a case that houses the power supply, motherboard, disk storage (usually one or more hard disk drives and optical disc drives); a keyboard and mouse for input; and computer monitor and printer for output. The case may be oriented horizontally and placed atop a desk or vertically and placed underneath or beside a desk.

Desktops

Remote access may refer to the connection to a data-processing system from a remote location, for example through a virtual private network remote desktop software, terminal emulation, or the activation of features of a business telephone system from outside the business's premises.