Upgrading to Windows 10 from Windows 7 got stuck at 6%

Hi guys, I installed Windows 7 and all the drivers and utilities from scratch. Installed Anti-Virus and then removed it because I don't want it to interfere with the upgrade. Tried to upgrade to Windows 10. It turned out that the total progress bar got stuck at 32%, and down below it says something like installing features and drivers 6%. It just stopped there, not moving forward. (This happened before I uninstalled the AV) Do you guys have any idea? Thanks in advance.
condor888Asked:
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McKnifeCommented:
You uninstalled AV during the upgrade process? Please clarify. That would of course be unwise, but I think I just misunderstood.
In any case, you can stop setup and retry after a reboot. If that does not work, reinstall 7, don't install patches or drivers, just upgrade straight to 10 using the media creation tool.

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condor888Author Commented:
Hi McKnife, thanks for your quick response.

I uninstalled AV before the upgrading process and I got stuck. I retried and still got stuck.
1. What is the media creation tool? Would you please clarify?
2. Also, I have to install those Windows updates before I can upgrade to Windows 10, am I correct? Because if I don't do so, I cannot even see the upgrade to Windows 10 icon at the bottom right corner.
Kanti PrasadCommented:
Hi

The below forum has solved the same problem in different ways some by turning off my wifi adapter or Launching the command prompt with administrator privileges and following some steps,

http://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/upgrading-windows-10-stuck-on-32-installing/4f7c2b8c-7c21-4bcd-85bb-ae3527767a73?auth=1
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McKnifeCommented:
You don't need any updates or drivers to get to 10. Just plain WIn7 SP1 (SP1 though, is needed!).
So just restart. The media creation tool is here: http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install
condor888Author Commented:
Hi McKnife, I have the retail version of Windows 7 in the box. I am not sure what version it is originally before I re-install it from scratch. What if it is not on SP1, how can I just install the SP1?
condor888Author Commented:
@Kanti Prasad, i am trying your method soon. I'll disable the network adapter and unplug the network cable before I proceed with the "restart and upgrade". Thanks!
McKnifeCommented:
First, after installing 7, start the command
winver
which will tell you if you are on SP1 or not.
If needed, simply download SP1, see http://windows.microsoft.com/en-us/windows7/learn-how-to-install-windows-7-service-pack-1-sp1
rindiCommented:
If you right click on "Computer" and select "Properties", your version of Windows 7 will be displayed.

Before Installing/Upgrading, I suggest you test your HD using the disk manufacturer's diagnostic utility, and also test the RAM. If either of them have problems that could cause your upgrade to fail. You'll find those tools on the UBCD:

http://mirror.sysadminguide.net/ubcd/ubcd535.iso
JohnBusiness Consultant (Owner)Commented:
You need to be at SP1 as a prerequisite to install Windows 10.

Consider backing everything up and then in the Windows 10 install, select the option to "Keep Nothing". That will do essentially a fresh install of Windows 10. Once installed, you need to install software and recover the data.
condor888Author Commented:
@John, I have nothing to backup since I installed Win 7 from scratch just to upgrade to Windows 10. And the upgrade wizard didn't let me to choose whether "Keep Nothing" or not. I must be at SP1 since I've installed a lot of updates (I'll check it). I will disable my network adapter and try again.

@rindi, I have two Samsung SSD (one of them is new, I bought yesterday for the system partition) and four premium DDR3 8GB RAMs added up to 32GB. This is a assembled PC, which brought me a lot of trouble:)
JohnBusiness Consultant (Owner)Commented:
This is an assembled PC, which brought me a lot of trouble  <-- It may not be capable of running Windows 10.
rindiCommented:
For SSD's you can't use the CD I suggested, but you should still install the Samsung utility and make sure it is at the latest firmware level. For the installation/upgrade I also suggest only to attach the SSD you want to install the System on. You can add the other later.

You should still test your RAM using memtest86+, particularly as it is new. I've received bad new RAM more than once. Don't use the builtin memory tester of Windows, it isn't reliable. Memtest86+ is.
condor888Author Commented:
Well, the configuration of the PC is pretty good, at least top notch in the standard of two years ago. Intel 4770K CPU, Z87 motherboard chipset, 32 GB DDR3 RAM, EVO 850 SSD system disk, etc.

Plus, Windows did some checkup before the upgrade and it thought it's fine to upgrade...

So far, I made the upgrade from Windows 8 to Windows 10 on my Mac's Bootcamp partition successfully. Apart from that, I got no luck with upgrade (I totally tried it on three PCs/Mac).
JohnBusiness Consultant (Owner)Commented:
Perhaps be sure you have the latest BIOS and Chipset drivers and a Windows 10 driver for the Video card.
condor888Author Commented:
@rindi, I can see in the samsung SSD utility that both samsung SSDs are using the latest firmware. And this time of upgrade (I disabled the network adapter), it gave me the error of "page fault in non-paged area". I don't think my PC got any virus since it was a careful new install. I can detach one of the non-system samsung SSD next time. But before that, I do think I should check the RAMs, which are not so new.

Would you please let me know how to create a bootable Memtest86+ CD/DVD on Windows 7 without any third party tools?
rindiCommented:
I have never burnt an iso from Windows 7 directly, but as far as I know that should be possible. I always use Infrarecorder for that, which works very well. It is a tool you can get via PortableApps, which I would highly recommend anyway, as you can put PortableApps and it's software onto a USB stick, which means you can run them from any Windows PC that allows you to use USB sticks.

http://portableapps.com/apps/utilities/infrarecorder_portable
http://portableapps.com/
condor888Author Commented:
@rindi I ran memtest86+ and passed with no error. And I detached three of the four RAMs only leaving 8GB RAM, also I made the motherboard connected to only one system hard disk, and the upgrade rolled back to Windows 7 again...I really has no idea.
condor888Author Commented:
Well, I am giving up on this. Maybe one day when MS has released a installation DVD for Windows 10, I can have it installed on my PC...
rindiCommented:
The media creation tool that was mentioned earlier allows you to download the ISO and from that you can burn your DVD.Just make sure you only download either the 64 bit or 32 bit version. The combined version doesn't fit onto a normal DVD, you would need a DL DVD for that, and the single version also works more reliably.
condor888Author Commented:
That sounds nice. Does that mean that if I use that tool to burn a 64bit Windows 10 image to a DVD, I can install it from a PC which even doesn't have a Windows installed?
rindiCommented:
Yes, but then it won't be activated as you don't have the license key. For the upgrade to be free, you need to run the installation as an upgrade at least once from within your previous OS. If that is successful you can run clean installations on the same hardware using the DVD, as the PC will then have been registered with m$ and it will automatically activate.
McKnifeCommented:
Today I read that the next win 10 build will accept the win7 and win8 keys directly. They just need to have been activated once before.
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