asked on

Calendar Invites Outlook 2013

We have a user who received calendar invites with our organization but they do not appear in their inbox. They appear as tentative in the calendar and appear in their in box on their mobile device.

I checked there are no rules on the client and no set to auto accept calendar invites

If invites are from outside of our organization they are appear in the inbox. You can see the notification appear but the invite doesn't appear.

Shweta Goel

Hi,

Sometimes Add-in for Outlook also created this type of issues. Disabled the Add-in and then check.

Regards

Systech Admin

Did you checked if the calendar invites are in deleted items folder?

chillsdja

ASKER

I will check add-ons and no they are not appearing in the deleted items.

Shweta Goel

Hi,

Please check delegate access permission. If we grant permission on someone else then request send directly to delegates and original user will not receive notification in the inbox.

Regards

chillsdja

ASKER

The user has no delegates assigned to their mailbox

Systech Admin

It's device issue kindly disable activesync and then see the behaviour in outlook

chillsdja

ASKER

I removed the account from the mobile device and sent a couple test invites and the behavior was still the same

The notification appeared and then left it as tentative on the calendar and was still not in the inbox

chillsdja

ASKER

I did send a test invite and it did appear in the inbox when logged into webmail or owa

ASKER CERTIFIED SOLUTION

chillsdja

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

chillsdja

ASKER

I located solution else where