Calendar Invites Outlook 2013

We have a user who received calendar invites with our organization but they do not appear in their inbox. They appear as tentative in the calendar and appear in their in box on their mobile device.

I checked there are no rules on the client and no set to auto accept calendar invites

If invites are from outside of our organization they are appear in the inbox. You can see the notification appear but the invite doesn't appear.
chillsdjaAsked:
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Shweta GoelCommented:
Hi,

Sometimes Add-in for Outlook also created this type of issues. Disabled the Add-in and then check.

Regards
systechadminConsultantCommented:
Did you checked if the calendar invites are in deleted items folder?
chillsdjaAuthor Commented:
I will check add-ons and no they are not appearing in the deleted items.
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Shweta GoelCommented:
Hi,

Please check delegate access permission. If we grant permission on someone else then request send directly to delegates and original user will not receive notification in the inbox.

Regards
chillsdjaAuthor Commented:
The user has no delegates assigned to their mailbox
systechadminConsultantCommented:
It's device issue kindly disable activesync and then see the behaviour in outlook
chillsdjaAuthor Commented:
I removed the account from the mobile  device and sent a couple test invites and the behavior was still the same

The notification appeared and then left it as tentative on the calendar and was still not in the inbox
chillsdjaAuthor Commented:
I did send a test invite and it did appear in the inbox when logged into webmail or owa
chillsdjaAuthor Commented:
Resolved the issue by right clicking on the "Date" option in the inbox and went to arrange by and unchecked "show groups" and sent several test invites and they now were visible in the inbox

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chillsdjaAuthor Commented:
I located solution else where
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