Link to home
Avatar of chillsdja
chillsdja

asked on

Calendar Invites Outlook 2013

We have a user who received calendar invites with our organization but they do not appear in their inbox. They appear as tentative in the calendar and appear in their in box on their mobile device.

I checked there are no rules on the client and no set to auto accept calendar invites

If invites are from outside of our organization they are appear in the inbox. You can see the notification appear but the invite doesn't appear.
Avatar of Shweta Goel
Shweta Goel

Hi,

Sometimes Add-in for Outlook also created this type of issues. Disabled the Add-in and then check.

Regards
Avatar of Systech Admin
Did you checked if the calendar invites are in deleted items folder?
Avatar of chillsdja

ASKER

I will check add-ons and no they are not appearing in the deleted items.
Hi,

Please check delegate access permission. If we grant permission on someone else then request send directly to delegates and original user will not receive notification in the inbox.

Regards
The user has no delegates assigned to their mailbox
It's device issue kindly disable activesync and then see the behaviour in outlook
I removed the account from the mobile  device and sent a couple test invites and the behavior was still the same

The notification appeared and then left it as tentative on the calendar and was still not in the inbox
I did send a test invite and it did appear in the inbox when logged into webmail or owa
ASKER CERTIFIED SOLUTION
Avatar of chillsdja
chillsdja

Blurred text
THIS SOLUTION IS ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
I located solution else where