asked on

Windows 10 disabled start menu, taskbar.

My boss, has a new laptop with Windows 10 installed. Over the weekend his start menu and taskbar quit working. If he clicks on the start menu, he gets an error message that says his start menu has been disabled and will repaired after a reboot. He then is forced to reboot, only to have the same issue. He rolled it back to a previous date and still same issue. Any idea?

McKnife

If one has weird problems, the first troubleshooting step is always to see if it is reproducible with another user on the same machine.

John

in addition, run DISM Restore Health as this fixes this kind of issue (if not a Windows Profile issue).

Open cmd.exe with Run as Administrator.
DISM.exe /Online /Cleanup-Image /Scanhealth (takes 15 - 20 minutes).
DISM.exe /Online /Cleanup-Image /Restorehealth (takes 15 - 20 minutes).
Restart the computer and test.

miamitech305

ASKER

Didn;t work. I still get the error message that the task bar is disabled.

ASKER CERTIFIED SOLUTION

McKnife

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miamitech305

ASKER

Im trying to avoid that because i dont want to loose all the cookies associated with this profile.

SOLUTION

John

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miamitech305

ASKER

When creating a new profile, besides his documents, desktop, and favorites. How can i transfer over his exchange profile and his cookies associated with his current profile?

John

You need to copy documents, favourites and like things to C:\temp (neutral location) and then copy from there to the new profile.

Cookies are not normally transferrable and get easily remade.

McKnife

Why transfer? It's just for a test, we don't even know yet that the new user profile will work.