Windows 10 disabled start menu, taskbar.

My boss, has a new laptop with Windows 10 installed. Over the weekend his start menu and taskbar quit working. If he clicks on the start menu, he gets an error message that says his start menu has been disabled and will repaired after a reboot. He then is forced to reboot, only to have the same issue. He rolled it back to a previous date and still same issue. Any idea?
miamitech305Asked:
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McKnifeCommented:
If one has weird problems, the first troubleshooting step is always to see if it is reproducible with another user on the same machine.
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JohnBusiness Consultant (Owner)Commented:
in addition, run DISM Restore Health as this fixes this kind of issue (if not a Windows Profile issue).

Open cmd.exe with Run as Administrator.
DISM.exe /Online /Cleanup-Image /Scanhealth (takes 15 - 20 minutes).
DISM.exe /Online /Cleanup-Image /Restorehealth (takes 15 - 20 minutes).
Restart the computer and test.
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miamitech305Author Commented:
Didn;t work. I still get the error message that the task bar is disabled.
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McKnifeCommented:
Did you try the another user? You should.
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miamitech305Author Commented:
Im trying to avoid that because i dont want to loose all the cookies associated with this profile.
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JohnBusiness Consultant (Owner)Commented:
DISM did not fix this (and DISM does not usually fix profile issues) so you need to try a new Windows Profile as McKnife has noted.
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miamitech305Author Commented:
When creating a new profile, besides his documents, desktop, and favorites. How can i transfer over his exchange profile and his cookies associated with his current profile?
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JohnBusiness Consultant (Owner)Commented:
You need to copy documents, favourites and like things to C:\temp (neutral location) and then copy from there to the new profile.

Cookies are not normally transferrable and get easily remade.
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McKnifeCommented:
Why transfer? It's just for a test, we don't even know yet that the new user profile will work.
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