Users cannot access files created by admin in the same Share on a Windows 2012 Server

I have a client who is having permission related issues on one of his file shares.

The client says that he has a single file share in which case the entire company (all 15 computers) have access to it.

The client himself has admin privileges but the users only have user permissions.

The issues is the following:

Everyone including the manager(admin) can read or write files to this file share. However, when the manager(admin) creates a file in the same directory, only the admin can view it - users can't

I have tackled issues like this in the past, but since I am coming back from a hiatus i am a little cold.

Any suggestions as to where to start looking? NTFS permissions share access?

thanks in advance.
tobe1424Asked:
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NVITEnd-user supportCommented:
> Everyone including the manager(admin) can read or write files to this file share. However, when the manager(admin) creates a file in the same directory, only the admin can view it - users can't

Is this saying...
- Users can create files
- Users can read files made by users
- Users can't read files made by admin. Can users at least see the filename?

For share permissions, give Everyone FULL permission.
What does NTFS Security tab look like?
tobe1424Author Commented:
I am trying to gather the details.

If the NTFS security tab does have users in there. I suppose the next step is to make sure they have read/write access. I just wonder why the issue only occurs with files created by an admin.

Could it be related to the ownership of the file itself?
NVITEnd-user supportCommented:
Is it supposed to be a simple, blanket security setting? i.e. users and admin have same rights? If so, you can clear current settings then set new ones.

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Windows Server 2012

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