outlook not connecting to office 365

A user played with her proxy settings and now no Microsoft product will connect on her laptop.  lync or outlook.

can someone advise please

Technical InformationAsked:
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Depends on where these settings were.
If default Windows, it's at Control Panel > Internet Settings > tab Connections > LAN settings button > only upper checkbox should be checked (or none at all).
Technical InformationAuthor Commented:
That is set to automatically detect
Then it's probably some third party proxy server problem, of which I cannot tell you anything because you didn't tell me which product is used.
Are you sure you have totally no other problems besides MS Lync & Outlook?
Will SzymkowskiSenior Solution ArchitectCommented:
Try doing Test Email Auto Confiugration and see what servers that client is trying to connect to. This will also provide the Autodiscover URL's as well.


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