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New emails automatically move to Deleted Items

Hello everyone,
i have a problem with one user in organization.
Mail from different sender move to deleted items , its happen just to one user.
I try to google it, but all the solution dont help me.
I need some help.

Details:
server: exchange 2010
user : office (outlook) 2010

Scott C

They most likely have a rule in place. Check the rules and look for one or more that is moving the messages to the deleted items.

Also look on any mobile devices they have for rules that do the same thing. I've seen it before where they have set up rules on devices and this will do the same thing.

If you don't find anything, delete the user's Outlook profile and recreate it. I've also seen it before where a rule was set up in the past, deleted but for some reason still hangs around in the profile.

One other thing that could be doing this, but it is not as likely is a transport rule. Check those as well for anything the looks out of place.

Justin Pilditch

Is it only moving mail received from a specific user or any external sender?

Obvious, I know, but have you checked the user's own rules settings?

Systech Admin

Please run the below command in EMS to get the rules of affected user:

Get-InboxRule -Mailbox ABCD | fl

and share the results.

ASKER CERTIFIED SOLUTION

Will Szymkowski

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Mikhail Malorodov

ASKER

I've requested that this question be deleted for the following reason:

Problem Solved

Will Szymkowski

"Problem Solved"? Can you be a little more specific? Also did any of the suggestions help to get to a solution?

Will.

Mikhail Malorodov

ASKER

I've requested that this question be deleted for the following reason:

Accept as Solution

Mikhail Malorodov

ASKER

Good Soulutions

Mikhail Malorodov

ASKER

Delete unnecessary rules, problem solved