An elderly friend, how usually calls me called HP and they said the 1gb Seagate Baracuda had crashed and sent a technician with a new drive. This is a windows 8.1 machine and I have no idea what the tech did to this drive. My bios recognizes the drive, but after that nothing. If I have drive plugged in, booting is much slower and disk management, Seagate tools and every other tool I have hangs while searching for drives when this drive is plugged in. I have tried to find it in command prompt and think I did once, but am not sure cause I had a ton of drives hooked up, so that is a maybe. Now that iI have the DEAD drive and my boot as only disks, I can't find it from command prompt. These are grandparents and hundreds of grandkid pics are on this drive and they don't have the money to pay a professional.