Windows 10 Pro can't RDP into 64bit Servers

westwoodIT
westwoodIT used Ask the Experts™
on
I just upgraded to Windows 10 Pro and I am able to RDP into all of my server 2003 servers but I can't RDP into any server 2008 or server 2012. When i try it just freezes at the login screen. Things I have tried.
I have tried the Remote Desktop client that can be downloaded at the MS app store.
I have tried several setting in the actual client but to no avail.
I have tried changing the remote access settings on the server to allow connections from computers running any version of Remote Desktop.
The Windows Firewall is disabled on the desktop and I tried it without any virus protection installed.

Thanks
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
View Solution Only
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Windows 10 RDP works fine on Server 2008 and 2012R2 - I use it at clients. RDP V10.0.10240 on Windows 10 Pro 54-bit. Check what version you have.

Then run SFC and if that does not work DISM restore health

System File Checker:

Open cmd.exe with Run as Administrator and run SFC /SCANNOW.
Allow to complete, restart or, preferably, shut down the computer and then start up again.
Test to see if the problem has been corrected.

DISM:

Open cmd.exe with Run as Administrator.
DISM.exe /Online /Cleanup-Image /Scanhealth (takes 15 - 20 minutes).
DISM.exe /Online /Cleanup-Image /Restorehealth (takes 15 - 20 minutes).
Restart the computer and test.

Please let us know after you have run these.
Kamal KhaleefaInformation Security Specialist

Commented:
Start ->run
Type mstsc /admin
Then check if u can connect remotely
And post if it work
westwoodIT

Author

Commented:
thanks guys. i was out of town for 4 days but will be back in the office tomorrow and check these solutions and let you know.
Ensure you’re charging the right price for your IT

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden using our free interactive tool and use it to determine the right price for your IT services. Start calculating Now!

Find out now!
Commented:
I ended up using Remote Desktop Connection Wizard v2.7. I'm not sure why I can't RDP into 64 bit servers but this program works well. thanks
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You should figure out what is going on, because the first answer: Windows 10 Pro 64-bit CAN absolutely RDP into your servers. No need for a third party product. Something must be set incorrectly or there must be some other problem with your servers that you might wish to sort out.
westwoodIT

Author

Commented:
Nothing Else worked

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial