Windows 10 Pro can't RDP into 64bit Servers

westwoodIT
westwoodIT used Ask the Experts™
on
I just upgraded to Windows 10 Pro and I am able to RDP into all of my server 2003 servers but I can't RDP into any server 2008 or server 2012. When i try it just freezes at the login screen. Things I have tried.
I have tried the Remote Desktop client that can be downloaded at the MS app store.
I have tried several setting in the actual client but to no avail.
I have tried changing the remote access settings on the server to allow connections from computers running any version of Remote Desktop.
The Windows Firewall is disabled on the desktop and I tried it without any virus protection installed.

Thanks
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Windows 10 RDP works fine on Server 2008 and 2012R2 - I use it at clients. RDP V10.0.10240 on Windows 10 Pro 54-bit. Check what version you have.

Then run SFC and if that does not work DISM restore health

System File Checker:

Open cmd.exe with Run as Administrator and run SFC /SCANNOW.
Allow to complete, restart or, preferably, shut down the computer and then start up again.
Test to see if the problem has been corrected.

DISM:

Open cmd.exe with Run as Administrator.
DISM.exe /Online /Cleanup-Image /Scanhealth (takes 15 - 20 minutes).
DISM.exe /Online /Cleanup-Image /Restorehealth (takes 15 - 20 minutes).
Restart the computer and test.

Please let us know after you have run these.
Kamal KhaleefaInformation Security Specialist

Commented:
Start ->run
Type mstsc /admin
Then check if u can connect remotely
And post if it work

Author

Commented:
thanks guys. i was out of town for 4 days but will be back in the office tomorrow and check these solutions and let you know.
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I ended up using Remote Desktop Connection Wizard v2.7. I'm not sure why I can't RDP into 64 bit servers but this program works well. thanks
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You should figure out what is going on, because the first answer: Windows 10 Pro 64-bit CAN absolutely RDP into your servers. No need for a third party product. Something must be set incorrectly or there must be some other problem with your servers that you might wish to sort out.

Author

Commented:
Nothing Else worked

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