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Alwayslearningmore

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SSD partitions gone!

I have a new Samsung SSD in one of my clients laptops. This morning they rang it won't boot into Windows. I did the usually remove all USB and dvd's etc. same issues.

So I got them to bring the machine in. In the BIOS I could see the SSD no worries. still no boot. So I put it into a test machine and went to disk manager.

The drive was not initialized. The drive was was fully black in the windows disk manager. No partitions nothing. WTF!

Good news in this case is the data was all on the server and a clean install on a new SSD solved the issue.

BUT
That does not give me any clues to what happened. Is my drive faulty ? Could I get this data back if required.
The drive is a Samsung 850 EVO MZ-75E250

Any ideas on what may have happened people ?
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jmcg
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I had been warned that SSDs have rather different failure modes than HDDs, but that's not one of the ones I had heard of. Engage with Samsung for an RMA?
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nobus
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also - is the SSD in GPT format or not?
the other system may not be able to recognise GPT drives