Samsung Magician not properly communicating wiht Samsung SSD

I installed a new Samsung 850 pro 256 GB SSD drive in a HP Pavilion e9300z and installed WIndows 10. I installed the Magician software and when the computer boots up I get a message that says "Magician is not properly communicating with Samsung SSD. If you are using custom storage drivers Magician may not work properly."  This is a computer bought from the store. Under Storage Controllers in Device Manager it lists AMDAHCI RAID controller. The original hard drive with WIndows 7 is still in the computer connected to SATA port1 and the SSD is connected to port 3. I called Samsung and they said the Magician software is not fully compatible with Windows 10. I have installed it on several other computers with 10 without problems. The support person had me donwload and install the latest AMD chipset drivers but that did not help. He suggested that I uninstall the Magician software and wait for updated software and told me the drive is working fine.

Do yo think uninstalling the software is the best solution or is there another answer?
techhelptrainerAsked:
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nobusCommented:
i would uninstall it  - if you have no other problems
i tend to use intel SSD - they come with a good toolbox for testing, upgrading firmware etc.. and are very reliable
rindiCommented:
It may also have to do with which setting you have used for controller in the BIOS. Make sure you haven't used RAID, but rather AHCI or SATA mode. If the software still doesn't properly recognize the SSD, temporarily connect it to another PC running an older version of Windows, install teh software there, then at least make sure the SSD uses the latest firmware.
nobusCommented:
there is no firmware update for the 850 models - i checked before posting

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techhelptrainerAuthor Commented:
Thanks for the thoughtful and researched response. I am curious about the Intel SSD vs the Samsung. Is there a big difference. I want to give my customers the best solution. I am not sure if you can respond to this or if I should post this question elswhere.
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