troubleshooting Question

Microsoft Excel cannot access the file, how to resolve this?

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E=mc2 asked on
Web Languages and StandardsWeb DevelopmentMicrosoft Excel
12 Comments1 Solution6429 ViewsLast Modified:
I am using a website, and there is an export function to export a file.
In the past, on a different computer, the export function would result in an Excel file which Excel could open.

This is what the message looks like:
Microsoft Excel cannot access the file
'https://....../file.ibfs?........ .xmh'.
There are several possible reasons:
- The file name or path does not exist.
- The file is being used by another program.
- The workbook you are trying to save has the same name as a currently open workbook.


Using internet Explorer 8, and Office 2010 is installed on the computer.
Internet Explorer 8 is needed on this computer albeit it is old, but needed since a website which is visited requires the older browser.

What can be done in order to correct this so that Excel is able to open the file automatically?
(Currently, if I export the file and save it and change the extension to .xls, I can then open it in Excel.
I want to avoid this and simply have Excel recognize the file being exported and open it, perhaps even without saving it).
Is this possible?

Thanks in advance for your assistance.
ASKER CERTIFIED SOLUTION
Justin Pilditch
Full Stack Developer

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